Refund and Cancellation

Cancellations by The Customer

Registration cancellation is not allowed by any reason. Truprobe Laboratory will not refund your registration amount. The User/Student/Client agrees not to dispute the decision made by Truprobe Laboratory and accept Truprobe Laboratory decision regarding the cancellation.

Cancellation by Truprobe Laboratory

Please note that there may be certain transactions related to registration that we are unable to process and must be cancelled. We reserve the right, at our sole discretion, to refuse or cancel any transaction for any reason. Some situations that may result in your transaction being canceled include, but not limited to, limitations on quantities of items, inaccuracies or errors in pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any payment. We will contact you on the email id or phone number provided at the time of registration if all or any portion of your order is cancelled or if additional information is required to accept your transaction. If your order is cancelled after your credit card has been charged, the said amount will be reversed back in your Card / Bank Account/ by Cheque or DD within 5 to 6 working days.

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